Cancellation Policy  

At Reginelles, managed by Cybercart Ventures Private Limited, we are dedicated to providing a seamless and convenient shopping experience. In this policy, “we,” “us,” and “our” denote Cybercart Ventures Private Limited, whereas “you,” “your,” and “user” refer to our valued customers. We recognize that sometimes accessory choices or shopping decisions may change, and you might need to cancel an order. The following outlines our cancellation procedure to assist you efficiently:   

Order Cancellation Before Shipment  

You have the option to cancel your order within 24 hours of placing it, or prior to shipment, whichever occurs first. To initiate cancellation, please get in touch with our customer support team via email.  

If your order meets the eligibility criteria for cancellation, a full refund will be credited to your original payment method within 5–7 business days.   

Orders Already Shipped  

Once an order has been dispatched, cancellation is no longer possible. However, you may submit a return request after delivery, following the guidelines of our Return & Refund Policy. 

Order Modification  

We currently do not permit modifications to items or delivery addresses once an order is confirmed. If changes are needed, you will need to cancel the order (if eligible) and place a new one accordingly.   

Contact for Cancellation  

For all cancellation inquiries or requests, please contact our support team at:  

cybercartventuresprivateltd@gmail.com  

We sincerely appreciate your understanding and continued support. For any clarifications or additional questions, do not hesitate to reach out to us.