At Reginelles, managed by Cybercart Ventures Private Limited, we prioritize providing a seamless and convenient shopping journey for all our customers. In this document, “we,” “us,” and “our” refer to Cybercart Ventures Private Limited, while “you,” “your,” and “user” refer to our valued customers. At Reginelles, we are dedicated to ensuring that every order reaches you in a timely and efficient manner. This Shipping and Delivery Policy explains the terms and conditions governing the shipment of products purchased through our platform. By placing an order with us, you confirm your agreement to the terms described in this policy.
Shipping Locations
We presently ship to every pin code within India. Regrettably, international shipping is unavailable currently.
Processing Time
Orders are generally processed within 1-2 business days (excluding weekends and public holidays) from the moment the order is confirmed. Once your order has been successfully processed, a confirmation email containing full details will be sent to you.
Delivery Timeline
Our standard shipping generally takes 3-8 business days, ensuring that your selected accessories reach you promptly and in excellent condition.
Failed Delivery Attempts
If delivery cannot be completed due to an incorrect address, recipient unavailability, or refusal to accept the package, the shipment will be returned to our warehouse. Customers may request a re-delivery for convenience.
Damaged or Lost Shipments
Should your order arrive damaged, please contact our customer support team within 48 hours of receipt and provide photographic evidence.
In the event that a shipment is lost during transit, we will coordinate with the courier partner and arrange for a replacement or refund once verified.
Contact Us
For any questions or clarifications regarding shipping and delivery, please get in touch with us at:
cybercartventuresprivateltd@gmail.com
We sincerely appreciate your shopping experience with us and remain committed to providing a smooth, reliable, and efficient delivery service!